CompanyVoice in Blue Bell invites applications for Online Banking Customer Service Position, a full time (40 hours/week) role for a program that runs during these hours:
Mon- Fri 8:30am – 12:00am
Sat/Sun 8:00am – 8:00pm
The Online Banking Customer Service Position assists digital banking customers with basic account transactions, questions, and troubleshooting.
Customer interaction is via Phone, Chat, and Email in support of a single client for CompanyVoice.
The Representative works closely in a team of agents completing the same function and is supported by a supervisor. Extensive training is provided on the needs of the client, their customers, and the system that enables incoming and outgoing calls.
CompanyVoice offers the ability to work in the office or at home, independently, after training is completed.
The following criteria apply to applicants:
- Background check
- Credit check
- Computer literacy assessment
- Training on-site at Company Voice office
- 2 weekday nights until Midnight
- 2 weekdays
- 1 weekend day
Preferable customer service or banking (Financial).
Looking for individuals with strong computer/technology skills and literacy. Will be working on multiple computer systems.
CompanyVoice is a certified woman-owned business committed to creating jobs in the region for older workers, people with disabilities, veterans, and their families.
Through extensive training and credentialing of our agents, CompanyVoice becomes a seamless extension of our client’s business, offering a blended solution accommodating both on-site and virtual agents via a call center for inbound campaigns.
Please visit here to apply online for the Online Banking Customer Service Position or call Rohan Lewis at 215.525.5014.
Multiple positions are open until filled.