• Opinion: Lessening the Divide Through Listening

    Opinion: Lessening the Divide Through Listening

    Our nation is polarized and angry unlike any time since the Civil War. It seems that we are shouting at each other in person and online. Nobody is listening to one another unless they agree with their opinion. Social media and the 24/7 news cycle magnify this tension.  How do we lower the volume, stop shouting at each…

  • The Power of Listening

    The Power of Listening

    As we bring solutions to others, we have a tendency to start solving or fixing the wrong problem. I found a great video called It’s Not About the Nail. I show it in workshops to make the point about solving the wrong problem. It starts out with a close-up shot of a woman saying, “It’s…

  • Listen More to Change Any Conversation, Get Things Done

    Listen More to Change Any Conversation, Get Things Done

    The number one reason, we have so many problems in life be it, professional or personal is that we do not know how to listen. We live in a world where talking dominates our communication with each other. As we communicate and solve problems, too often we assume, “If I tell someone to do something,…