‘Strong Culture Is the Foundation of Strong Performance’: Citadel Credit Union Appoints New CHRO

As Chief Human Resources Officer, Bonnie Levitt will oversee all aspects of Citadel’s talent agenda.
Citadel Credit Union logo.

Citadel Credit Union has appointed Bonnie Levitt as Senior Vice President and Chief Human Resources Officer.

Levitt brings more than 20 years of experience in human resources, leadership development, organizational design, compensation, and inclusion. She will lead Citadel’s enterprise-wide people strategy as the organization continues its strategic expansion following its recent charter conversion.

As CHRO, Levitt will oversee all aspects of Citadel’s talent agenda, including leadership and career development, succession planning, performance management, organizational effectiveness, total rewards, and culture and engagement initiatives. Her work will play a critical role in supporting Citadel’s long-term strategy to strengthen its workforce, empower leaders, and build a high-performing, inclusive culture.

Levitt joins Citadel from U.S. Bank, where she served as a senior talent consultant supporting national asset management and commercial banking businesses. She advised senior executives on strategic HR initiatives ranging from compensation and change management to talent planning, leadership coaching, and employee engagement. She also led the post-acquisition integration of more than 200 employees and was honored with U.S. Bank’s highest recognition for excellence in strategic execution.

“Bonnie is a proven and principled leader who understands that a strong culture is the foundation of strong performance,” said Bill Brown, Citadel’s President and CEO. “Her ability to align talent with business outcomes, along with her commitment to building accountable, inclusive teams, will help us continue to strengthen Citadel for our employees, members, and communities.”

“I’m honored to join Citadel at such an exciting moment in its journey,” said Levitt. “Citadel’s mission, to build financial strength for those we serve, starts with the people who carry that mission forward every day. I look forward to supporting our teams, strengthening our culture, and helping ensure Citadel is an exceptional place to build a career.”

Levitt holds a master’s degree in Social Work from the University of Pennsylvania and a bachelor’s degree in Psychology from Georgetown University. She holds PHR and SHRM CP certifications, as well as credentials in anti-racism leadership and Hogan assessment facilitation.

Levitt succeeds Mike Aileo, who is retiring after more than four years of service to Citadel. He leaves a legacy of commitment to the organization and its employees.

Levitt’s appointment reflects Citadel’s continued investment in leadership excellence, talent development, and a culture grounded in opportunity, transparency, and respect as it enters its next phase of responsible growth.

Learn more about Citadel Credit Union, a not-for-profit, member-owned financial institution providing banking, investment, and insurance services to more than 285,000 members.



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