Course Objectives

This one-credit class, Managing Change, explores and trains leaders on how to introduce change, overcome resistance to change, and facilitate open and honest change communication, in order to implement changes with a minimum amount of conflict and reduced periods of low productivity.

Managing Change, presented by Karen Lawson, Ph.D.

• Explain the nature and various aspects of change.
• Define your role and responsibilities in leading a change effort.
• Explain the skills, qualities, and characteristics of effective change leaders.
• Recognize the importance of change models as roadmaps for implementing change.
• Identify the impact change has on employees, you, and the organization.
• Recognize ways people respond to change.
• Identify ways you can influence change at every level of the organization.
• Identify symptoms of resistance to change.
• Identify reasons people resist change.
• Develop a plan for dealing with employee resistance.
• Develop a plan for communicating change.
• Use a process for presenting change to employees.
• Select appropriate strategies for dealing with different employee responses.
• Use tools and techniques to help you manage and lead change.
• Employ strategies to become more resilient.
• Develop a personal action plan to guide you in leading change.

Course Agenda

• Introduction and Understanding Change
• Becoming a Change Leader
• Planning the Change
• Implementing Change
• Coping with Change and Stress

Course Requirements

• Identify a change you are going to implement in your organization. This forms the basis of your assignments.
• Watch recorded lecture.
• Participate in online discussions. Post at least four days a week.
• Complete all activities and assignments.
• Participate in weekly webinar.
• Complete your Learning Log.

This class is offered via Zoom on Saturday, February 19, 9:00 a.m.–1:00 p.m., and Saturday, March 5, 9:00 a.m.–1:00 p.m.

The 1 credit workshop is $880.

Contact us at mba@desales.edu or 610-282-1100 x1450.